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Tag: employee empowerment

September 16, 2013marketing, Resources, Small Business, Strategies

How Things Work

Before I started my own business, I was frustrated with the way things worked. Upper management made decisions without truly understanding how […]

November 18, 2012marketing, Small Business

How You Treat Your Employees is Indicative of How You Run Your Business

There’s great debate about what makes a company or organization great. Is it the leadership or the Esprit de corps? In an […]

May 7, 2012Community Management

Great Customer Experience Comes First

I work with a variety of companies — big, small, retail, non-profit — but regardless of who their audience is, they all […]

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