Power Struggle
Over the weekend, the DC area experienced a wide-spread blackout as the result of a Derecho that hit the area Friday night. […]
Category: Community Management
Great Customer Experience Comes First
I work with a variety of companies — big, small, retail, non-profit — but regardless of who their audience is, they all […]
Social Slam 2012
On Friday, April 27 I’ll be presenting at the Social Media Club Knoxville’s Social Slam 2012. This year, Social Slam aims to showcase […]