As a senior reporter for CMSWire and a contributing writer for EdSocialMedia and Silverpoint, I cover a plethora of topics related to web engagement, social media, content strategy and mobile applications. The following represents a sample of the articles I have written. Please browse, click, and read at your leisure.

Content, Curation and Context
 Web & Customer Engagement
3 Ways to Create an Effective Content Strategy for Social Media Marketing
Exploring Content Curation Tools
Benefiting from User Generated Content
How to Diversify Your Content
Why Content Matters
Spend Your Time Wisely
How and Why to Curate Content
Use Your Words to Attract Readers
The Appeal of Curating Online News		 Searching for Value: Overcoming the Challenges of Video in the Enterprise
Using Online Video to Promote Engagement in eCommerce
A Look at Multivariate and A/B Split Web Testing
5 Tips to Improve Your Customer’s Mobile Experience
Optimize Content for your Web Presence
Advancing Customer Experience For Companies with Established Baseline
Mobile Strategy
 Social Media
Forrester Reveals New Empowered Employees: Mobile Wannabes, Mobile Mavericks
More Mobile Web Users, Poor Mobile Internet Experience
Effective Processes Help to Manage Mobile Workers, Alleviate Overload
Top Deployment Mistakes to Avoid, Future of Mobile Banking on the Go
More Mobile Tweets, Shorter Emails
Dos and Don’ts of Mobile Security
Badges, Behaviors and Advertising
Improving Mobile Interfaces & Functionality		 Companies to Increase Social Media Spending, Time
Customer Engagement Touch Points: Social Media Just One
The State of Corporate Social Media: How Does it Work?
The State of Social Media for Business in 2010
The Places You Can Go Using Location-Based Services
Why Social Media Marketing Matters
Twitter is the Next Customer Service Hotline
Building a Social Media Platform for Employees
Usability & User Experience Web Publishing
The Difference Between Usability & User Experience
The What, Why and How of Usability Testing
Free Tools for Usability Testing
Mobile User Experience to Drive Design of Web Apps
Revisiting the 3 Questions for Great Experience Design		 Gilbane Examines the Digital Blueprint for Book Publishers
The Way We E-Read: Do You Read Fast, Slow or More?
Top 3 Usability Tips for Building Better Blogs, Maximizing Engagement
Mobile Apps for Publishers to Sell, Promote Their Content
Bringing Newspaper Digital Editions to iPad