What Can a Bagel Shop Teach Us About the Community Experience?

Posted on Leave a commentPosted in Community Management, Conferences, marketing, Small Business, Strategies

In October, one of my clients and I presented at LavaCon, a digital media strategies conference in Portland. Mary Beall Adler, CEO and owner of the Georgetown Bagelry – one of my first clients -presented a case study about how her bagel shop – a fixture of the DC area – leveraged her amazing community […]

Intelligent Content 2011

Posted on Leave a commentPosted in Conferences, Content Strategy

I am very excited to be among the speakers presenting at Intelligent Content 2011 in Palm Springs, CA February 16-18. I will be speaking about Content Strategies for Social Media Marketing and I will provide details about to create, curate and cultivate content across multiple platforms and channels. Building relationships with your customers is more […]